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App Status

This page is used to update the Echo community with any known problems or interruptions that might be affecting our users. 

If you are experiencing problems, please check the 'User Alerts' section below. If you are experiencing the problem listed on this page, please check back here for the latest update. 

For any other problems, please reach out to us at


User Alerts



Please be aware that Echo can not be used to connect to apps that are running on the same iPhone as Echo. 

Echo should work fine connecting from an iPhone running Echo to an iPad, or another iPhone, running an app that is consuming the heart rate. 

If you are looking to consume heart rate in an app on a single iPhone, you might want to check out the Watch Link USB.

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